Privacy statement

The purpose of this privacy policy is to provide natural persons (data subjects) - DATEKS.LV customers (persons who purchase goods and services from DATEKS.LV and visit the DATEKS.LV website) with information on the purposes, scope, protection, processing period and data subject's rights regarding the processing of their personal data in accordance with the Privacy Policy of the European Parliament and of the Council 2016.Thecookies

Who processes your personal data?

The data controller is a limited liability company "DATEKS GRUPA", registered in Latvia, registration No. 40103229720 (hereinafter - DATEKS.LV). Contact information of the Data Controller DATEKS.LV - legal/office address: 9 Zemitāna Street, Riga, LV-1012, Latvia; phone +371 67275758; e-mail: dpo@dateks.lv.

What personal data of customers is processed by DATEKS.LV?

No.	Category of personal data	Examples
1	Identification data	Name, surname, personal identification number, signature.
2	Contact details	Address, telephone, e-mail.
3	Details of identity document	Passport or identity card details.
4	Position	Occupation, occupational classification code, position held.
5	Settlement details	Name of the credit institution or other settlement institution, current account number, whether the payment was made by payment card, country of residence, amount of payment, etc. payment details as specified in the bank payment order.
6	Remuneration	Payment or consideration for goods or services made on the basis of a contract for the transfer of goods, a company contract or other transaction, including tax charges.
7	Performance data	Information on the fulfilment of obligations, including amount owed, payment discipline, time of settlement.
8	Video surveillance data	Video image of a person, including appearance, behaviour, movements, location, time of recording, date.
9	Device data	Information about the device (type, model, manufacturer, serial number, etc. characteristics).
10	Order data	Goods ordered, their technical details, quantities, prices, discounts granted, date and time of order.
11	Consent and communication preferences	Your consent to receive marketing and/or other communications, information about subscribing to and/or unsubscribing from communications.
12	Browsing data	Pages viewed, products viewed, date and time of viewing, duration of browsing, products placed in the shopping basket and/or wish list, date and time of insertion, banner ad clicks, other clicks and interest in content, information about where users come to the website from, including but not limited to affiliate link statistics.
13	Technical data	IP address, session ID, browser used, device type, resolution.
14	Registration, login and account technical/administrative data	Lietotāja ID, konta statuss (aktīvs, bloķēts u.tml.), IP adrese, pieslēgšanās kontam un darbību kontā tehniskie dati. Tiek izveidoti vai fiksēti automātiski (ieskaitot ar sīkdatņu vai tamlīdzīgu tehnoloģiju palīdzību), Jums reģistrējoties, pievienojoties vai lietojot savu DATEKS.LV kontu (piem., tehniskie dati).
15	Delivery address	The address specified by the Customer for delivery of the Devices and other goods purchased.
16	Leasing details	Information about the method of payment of the Customer's Order, i.e. whether the person has an approved leasing application for the purchase of goods sold by DATEKS.LV.
17	Correspondence	Correspondence.

For what purposes does DATEKS.LV process the personal data of its Customers?'

DATEKS.LV processes the personal data of its Customers for the following purposes:

For DATEKS.LV' s financial and accounting records. Personal data is processed for:

for billing purposes (identification data, order data, billing data, device data);
control of the use of tangible assets and settlement with advance payers (identification data, order data, device data);
calculation and payment of wages to employees (identification data, order data);
banking and accounting (identification data, billing data, reimbursement);
keeping and maintaining accounting records (identification data, contact details, order data, remuneration, performance data, settlement data);
monthly, quarterly and annual reporting to public authorities as required by legislation (identification data, remuneration).
What is the legal basis for the processing ofthe above-mentioned personal data?
- Given that financial and accounting records are strictly regulated by laws and regulations, the legal basis for the processing of these personal data is the legal obligation laid down in the laws and regulations - GDPR 6.Article 6(1)(c);
- for the performance of a contract to which the data subject is a party or for taking measures at the request of the data subject before entering into a contract - Article 6(1)(b) GDPR;
- legitimate interests of DATEKS.LV - Article 6(1)(f) GDPR,
to
- ensure efficient financial and business accounting.

for the sale of goods and provision of services. Personal data is processed for:

for the conclusion of a sales contract and the placing of an order, including the conclusion of a distance contract (identification data, contact details, title, order data, payment data);
theexercise of the right of withdrawal provided for in the laws and regulations governing consumer protection (identification data, contact details, billing data, order data, device data);
organising the delivery of goods (identification data, contact details, order data, delivery address);
execution of the leasing contract (identification data, contact data, order data) if the Customer has chosen to use a leasing service provider for the purchase of the goods;
provision of hardware servicing services (identification data, contact details, device data).
What is the legal basis for the processing ofthe above-mentioned personal data?
- the performance of legal obligations imposed by laws and regulations (Article 6(1)(c) GDPR), including the exercise of the right of withdrawal;
- the performance of a contract to which the data subject is a party or the performance of measures at the request of the data subject before the conclusion of the contract (Article 6(1)(c) GDPR
- )
the
- performance of a contract to which the data subject is
a party (Article 6(1)(c) GDPR
- ).
- Article 6(1)(b));
- for the protection of the legitimate interests of DATEKS.LV (Article 6(1)(f) GDPR), including providing evidence of the placing, execution and delivery of an order, improving customer service and the quality of delivery of goods.

preču un pakalpojumu garantijas saistību izpilde un pēc garantijas servisa nodrošināšanai. Klientu personas dati tiek apstrādāti:

for the warranty voucher (device data)
forthe acceptance of goods and warranty repairs (identification data, contact details, device data);
delivery of goods for warranty repair or after completion of warranty repair (identification details, contact details, delivery address, device details).
What is the legal basis for the processing ofthe above-mentioned personal data?
- for the performance of legal obligations imposed by laws and regulations (Article 6(1)(c) GDPR), including the performance of warranty obligations for goods and services imposed by laws and regulations;
- for the performance of a contract to which the data subject is a party (Article 6(1)(b) GDPR); for
- the legitimate interests of DATEKS.LV (Article 6(1)(f) GDPR), including the provision of evidence of acceptance of goods and performance of warranty obligations.

To protect the interests of DATEKS.LV and to deal with legal matters. Personal data is processed:

referrals to law enforcement authorities and courts, including debt recovery and referrals to the police in relation to property damage (identification data, contact details, device data, CCTV data, order data, billing data, performance data);
handling applications and complaints, providing answers (identification data, contact details, device data, CCTV data, order data, billing data, performance data);
What is the legal basis for the processing of the above personal data?
- the performance of legal obligations imposed by laws and regulations (Article 6(1)(c) GDPR), including the provision of requested information to the competent public authorities;
- DATEX.
For the purposes of the
- legitimate interests of DATEKS.LV (Article 6 (1) (f) GDPR), including the provision of evidence, detection and prevention of criminal offences in order to protect the financial interests of DATEKS.LV, use of data in legal proceedings if necessary, debt recovery.

administration of sales promotion measures. Personal data is processed:

marketing campaigns, advertising of goods and services (identification data, contact details);
forthe administration of the partner programme (order data, browsing data);
forsending commercial communications (contact details, consent and communication preferences).
What is the legal basis for the processing of the above personal data?
- The customer has provided consent to the processing of his personal data (Article 6(1)(a) GDPR), i.e. for the receipt of commercial communications, which is valid until revoked. The Customer is entitled to opt-out of receiving further commercial communications at any time by using the contact details of DATEKS.LV specified in paragraph 1 or in the manner specified in the commercial communication received.
For the purposes of the
- performance of a contract to which the data subject is a party or for the performance of measures at the request of the data subject prior to the conclusion of the contract (Article 6(1)(b) GDPR); for
- the purposes of the legitimate interests of DATEKS.LV (Article 6(1)(f) GDPR), including advertising DATEKS.LV goods and services, promoting the sale of goods.

to ensure the functionality of the website www.dateks.lv. Personal data are processed:

Forthe creation and maintenance of a customer profile on DATEKS.LV (identification data, contact details, order data, delivery address, correspondence, billing data, leasing data, fulfilment data, consent and communication preferences, registration, browsing data, login and account technical/administration data);
sīkdatņu administrēšana, lai nodrošinātu mājas lapas funkcionalitāti, veiktu sociālo tīklu apmeklējumu vēstures analīzi (ierīces dati, pārlūkošanas dati, tehniskie dati). Sīkākai informācijai skat. DATEKS.LV sīkdatņu politiku.
What is the legal basis for the processing of the above personal data?
- The customer has provided consent to the processing of his/her personal data (Article 6(1)(a) GDPR);
- for the legitimate interests of DATEKS.LV (Article 6(1)(f) GDPR), including providing evidence that a visitor to the DATEKS.LV website has accepted cookies of a particular category; improving the quality of services provided by the DATEKS.LV website; promoting the sale of DATEKS.LV goods and services.

for the maintenance of the data processing and protection system. Personal data is processed:

To inform the Customer about the processing of personal data by DATEKS.LV (identification data, contact information);
forthe investigation of data incidents (identification data, position, contact details, device data, order data), should an incident be detected;
informing data subjects (identification data, contact details), should DATEKS.LV be obliged to do so due to a data incident;
handling of applications and complaints from data subjects (identification data, device data, order data, contact details);
What is the legal basis for the processing of the above-mentioned personal data?
- the fulfilment of legal obligations imposed by laws and regulations (Article 6(1)(c) GDPR), including the provision of information requested by competent public authorities, informing data subjects;
the
- pursuit of the legitimate interests of DATEKS.LV (Article 6(1)(f) GDPR), including providing evidence that DATEKS.LV has taken all necessary security measures; improving the security and quality of information systems.

By carrying out video surveillance in the office of DATEKS.LV, personal data are processed for the purposes of the legitimate interests of DATEKS.LV (Article 6(1)(f) GDPR), i.e. for the prevention and detection of criminal offences in connection with the protection of DATEKS.LV property.

In cases where DATEKS.LV is required to process personal data by law or contract, or as a precondition for entering into a contract, DATEKS.LV cannot ensure the sale of goods and provision of services without processing all necessary personal data.

Who are the recipients of the personal data?

State and local authorities in cases where DATEKS.LV provides the requested information in compliance with the legal requirements of these authorities;
courts and law enforcement authorities, when DATEKS.LV provides personal data for the protection of its own or third parties' interests, prevention and detection of criminal offences;
legal assistance providers when such assistance is required by DATEKS.LV;
auditors and auditors when carrying out financial and accounting audits and/or audits of DATEKS.LV;
postal and courier service providers for the delivery and return of goods ordered by the Customer;
credit institutions for the administration of payments;
manufacturer's authorised repairers for warranty repairs or other repair and maintenance work on devices for which only an authorised repairer is entitled to carry out such work;
the leasing company chosen by the Customer in the event that the Customer wishes to purchase goods by engaging a leasing service to provide details of the goods ordered by the Customer;
thetelecommunications service provider for the purpose of informing the Customer about the performance of the service;
mārketinga pakalpojumu sniedzēji, kas saņem datus par atsevišķām sīkdatnēm (skat. sīkdatņu politiku sīkākai informācijai);
personal data may also be provided to other DATEKS.LV cooperation partners if it is necessary for the performance of specific functions or tasks and if these partners provide DATEKS.LV with appropriate guarantees in relation to the processing and protection of personal data.
DATEKS.LV shall store personal data for as long as DATEKS.LV has a legal basis to store personal data:
- in compliance with the retention periods established by the laws and regulations governing financial and accounting records;
- while DATEKS.LV, its customer or supplier may exercise its legitimate interests in accordance with the procedure established by external laws and regulations (e.g. to submit objections, to bring or pursue legal action, a product warranty is valid, etc.);
- while contractual obligations exist between DATEKS.LV and the Customer.
- For example, the Customer places orders and makes payments through the profile created on the website; the
- video surveillance data is stored for 30 days. In case of suspicion of criminal offences, personal data is necessary to protect the legitimate interests of DATEKS.LV or third parties or a request from law enforcement authorities, the data is stored as necessary.

DATEKS.LV does not transfer personal data to third countries or international organisations

By contacting the controller - DATEKS.LV, using the contact information specified in paragraph 1 of this Privacy Policy, in accordance with the GDPR, the data subject, i.e. the Customer, is entitled to request from DATEKS.LV:

access to the personal data of the data subject, to provide the personal data of the data subject held by the Data Controller;
rectification or erasure of the data subject's personal data;
restrict (suspend for a specified period of time) the processing of certain types or all of the data subject's personal data;
cease automated processing of personal data concerning the data subject (automated individual decision-making in relation to the Customer). DATEKS.LV does not carry out profiling;
request the portability of personal data in the cases set out in the GDPR.

Thedata subject, i.e. the Customer, has the following rights in relation to the processing of personal data by DATEKS.LV, if the processing has been carried out on the basis of the data subject's consent:

If the processing of personal data is based on the data subject's consent, the data subject has the right to choose to what extent and what data to submit to DATEKS.LV, as well as at any time to withdraw consent to the processing of his/her personal data in whole or in part by asking DATEKS.LV to terminate the processing of all or a certain part of the data subject's personal data. The withdrawal of consent shall not affect the lawfulness of the processing of the data subject's personal data carried out prior to the withdrawal;
Ņemot vērā to, ka DATEKS.LV ir nepieciešams nepārprotami identificēt datu subjektu, kurš pilnībā vai daļēji atsauc piekrišanu personas datu apstrādei, atsaukumu, kurā norādīti datu subjekta identifikācijas dati, t.sk. vārds, uzvārds, datums, kā arī apjoms, kādā datu subjekta piekrišana datu apstrādei tiek atsaukta, datu subjekts var iesniegt kādā no turpmāk minētajiem veidiem: 1) nosūtot pašrocīgi parakstītu atsaukumu uz šīs Privātuma politikas 1.punktā norādīto DATEKS.LV juridisko adresi; 2) nosūtot atsaukumu, kas parakstīts ar klienta drošu elektronisko parakstu, uz šīs Privātuma politikas 1.punktā norādīto DATEKS.LV e-pasta adresi; 3) ierodoties personīgi Privātuma politikas 1.punktā norādītajā DATEKS.LV birojā un uzrādot personu apliecinošu dokumentu; 4) izmantojot komerciālajā paziņojumā vai sīkdatņu paziņojumā norādītās saites.

Thedata subject, i.e. the Client, has the right to obtain from DATEKS.LV information on the fact of transfer of the data subject's personal data to third parties and on the persons (natural or legal) and/or state institutions to which DATEKS.LV has provided any information related to the personal data of a particular data subject (unless such information has been provided on the basis of a request from the subject of operational activity or another competent institution and the law directly prohibits disclosure of the information).

In case of any questions regarding the processing or protection of personal data by DATEKS.LV, the data subject, i.e. the Customer, shall also have the right to contact DATEKS.LV using the contact details of DATEKS.LV specified in Clause 1 of this Privacy Policy.
In case of disputes in relation to the processing of personal data by DATEKS.LV, the data subject has the right to lodge a complaint with the supervisory authority - the Data State Inspectorate.
DATEKS.LV may make changes to this Privacy Policy if the amount, type or circumstances under which the personal data are processed change. In such case, DATEKS.LV will provide data subjects with relevant information. This is the Customer Privacy Policy as of: 08.03.2023.